Return Policy

All Damaged & Missing items must be reported within 7 business days from delivery date in order to receive a full refund (shipping included). If 7 business days have gone by since your delivery date, unfortunately we can’t offer you a full refund or exchange. However, a store credit would be possible.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 5-7 days for credit to process.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us .

Sale Items (if applicable)

All sale items are available for exchange or store credit

Close Out Items (if applicable)

All close out items are final sale can could not be refunded, exchange, or store credit

Exchanges (if applicable)

Please note that you will be responsible for paying for your own shipping costs for exchanging a new condition item to another item.

Restocking Fee

We do not charge restocking fee on returns.

Change of Mind

No worries, we will accept an exchange (shipping cost not included) or give you a store credit.

Shipping

To return your product, you should mail your product to:

Attn: Bewaltz Return
1550 S. Milliken Ave, Suite E
Ontario, CA 91761

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


To complete your return, please contact via the form below or call us at 909-295-9156 or email us at wholesale@bewaltz.com with your order number ready.